Perutnina Ptuj Trust Line has been introduced so that every employee and partner of the Company has the opportunity to be heard. We aim for all interactions with the Company to be based on a culture of honesty, openness and responsibility.
24/7
Perutnina Ptuj Trust Line is an opportunity to get a quick response from the Company on any issues that cause indignation, doubts and concerns, as well as to address your suggestions and ideas on the ethical aspects of the Company's business.
All applications and procedures are
conducted in accordance with the Act
on the Protection of Applicants
If you
… need the protection and assistance of the Company
… faced injustice against employees, any misconduct, fraud or corruption
… have questions regarding the ethical aspects of the Company's business
… know how to make us better
Trust
Together, we create an environment with the highest standards of transparency, a company that supports its employees, builds assets and values reputation.
The company guarantees the confidentiality of all requests, any information about them is not disclosed. You can contact anonymously or enter your name so that we can inform you of the measures taken. We protect applicants even if the information is not confirmed.
You can apply anonymously or submit your name so that we can inform you of the actions taken. We protect complainants even if the information is not confirmed.
The most frequently asked questions about the Trust Line:
Any situation that looks unethical. This can be bribery, fraud, the dissemination of confidential information, potential conflict of interest, theft, manipulation of reports, inaction of colleagues or management, negligence of Company property, unprofessional attitude or non-compliance with official duties. It is also important to report psychological pressure or intimidation, humiliation, defamation, employee discrimination, unsafe working conditions, potential human rights violations and environmental violations.
After registering the message, the complainant will receive a secret feedback code, which they can use to check the status of the response to their request. All appeals are considered without fail. The appeal is handled by an authorized person who ensures that the identity of the complainant remains confidential. Depending on the content of the reported violation, a team may be appointed to resolve the matter. If the appeal concerns the company's management, the investigation may be referred to an independent third party for resolution. In the event of a confirmed violation, appropriate disciplinary actions will be taken against the violator. The complainant will be informed of the investigation's progress and findings in the manner they have suggested (email, written notice via regular mail, phone, or, in the case of an anonymous report, through the Trust Line). No action will be taken against the complainant, even if the reported violation is not proven.
It is considered that the appeal is officially received on the day it is recorded in the Trust Line application. If the appeal does not meet the conditions for processing, the authorized person will inform the complainant within seven (7) days of the reasons why the appeal will not be processed. The processing of the appeal must be completed with a written report within three (3) months of its receipt.
The Company guarantees the anonymity and confidentiality of all messages received. No person shall be subject to harassment or any other restriction in connection with the submission of a complaint. The Company guarantees that a complainant who wishes to remain anonymous cannot be identified. It is prohibited to disclose information about the identity of the complainant, as well as any data that could indirectly or directly reveal the complainant's identity, and other information provided in the report of the violation. The duty to protect the identity does not apply if the complainant agrees to the disclosure of this information or if it is required by applicable law. It is forbidden to discuss the matter or disclose the contents of the complaint to third parties.
